Refund and Returns Policy

 

At HeritageTees, we want you to be fully satisfied with your purchase. If you are not happy with your order, we offer a simple and transparent return and refund policy.

 

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### 1. Returns

 

You have the right to return your item within 14 days of receiving your order.

 

To be eligible for a return:

– The item must be in its original condition  

– The item must not be worn, washed, or damaged  

– All original tags (if applicable) must be included  

 

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### 2. Refunds

 

Once we receive and inspect your returned item, we will notify you about the approval of your refund.

 

If approved:

– Refunds will be processed to your original payment method  

– Please allow 5–10 business days for the refund to appear  

 

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### 3. Return Shipping

 

– Customers are responsible for return shipping costs  

– Shipping costs are non-refundable  

 

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### 4. Damaged or Incorrect Items

 

If you receive a damaged or wrong item, please contact us within 48 hours of delivery.

 

We will offer:

– A replacement (if available)  

– Or a full refund  

 

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### 5. Exchanges

 

We currently do not offer direct exchanges.  

If you want a different item, please return your order and place a new one.

 

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### 6. Contact Us

 

If you have any questions about returns or refunds, please contact us:

 

Email: contact@heritagetes.shop  

Phone: +33 745751531  

Address: Seelacher Weg, 71522 Backnang, Germany